Frequently Asked Questions
Everything you need to know about your Thread Type experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new threads sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you ship internationally?
Yes, Thread Type currently ships to over 50 countries. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How should I care for my Thread Type garments?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low, or air drying whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options via Afterpay.